FAQ

For in stock items, shipping takes 2-5 business days within the continental U.S. For International orders, the time may vary depending on the service you select and current border conditions.

For preorders, please read the product description for estimated fulfilment dates and watch your inbox for shipping updates.

U.S. shipping is free for orders over $100. For international orders to Canada, Australia, Europe and Latin America, duties and shipping fees are calculated at checkout.

Log into your account to track your order status.

Once your order has shipped, you’ll receive an email confirmation with tracking details. You can use that tracking link to keep an eye on your order.

We cannot make any changes to orders once they are placed, so be sure to double-check your information before you place your order.

If an item on our website is out of stock, we may collect interest for a restock via waitlist. Sign up on the product page to be notified when we launch preorders for a second production run. If there isn't a waitlist sign up, we likely will not restock the particular style.

We offer full refunds on eligible orders. Please see our Refund Policy for details.

We offer exchanges limited to availability with customer-paid round trip shipping.

At this time, returns can only be shipped back with other items from the same original order. In order to process your request, you will need to separate your items corresponding to the original order and ship them back in separate packages to ensure your return will be properly processed and refunded/exchanged. If you include items that were not requested, we will not be able to process a refund or exchange for the extra items.

You can check shipping times on every individual product page. Please bear in mind that since all items are made to order and produced from scratch to avoid waste and overproduction, different styles and sizes will be in different stages of production and therefore have different shipping times. So make sure to check times for each product you want to see how long it will take to arrive.

Preorders are one of the most sustainable production methods because instead of mass production, we wait for orders to come in so we can produce exactly the amount that is asked for. This way we don’t have any leftover stock or fabric - most brands burn this or take it to landfills, a massive threat to our ecosystem.

After a capsule collection is launched, it takes us approximately two weeks to determine accurate demand levels for each item. Once this time finishes, we begin producing, and the discount drops to 15%. This would be the second batch of orders, which takes about six weeks to produce. After these are sent out, the items are now in-stock and at full price.

A capsule collection consists of staple clothing items and go-to pieces that can be worn again and again to stop impulse buys, reduce fahion waste and declutter your life. WUESTE creates conscious capsule collections for adventurous souls who care about the earth. So you can live freely, while leaving nothing behind.

Sustainability means meeting your present needs without compromising future generations' ability to meet their needs. At WUESTE this means our designs are plant-based, vegan, plastic-free, biodegradable and made ethically here in California. Learn more about our approach here.

Coming soon! Meanwhile to inquire, get in touch here.

Thanks for your interest in working with us! We're always looking to collaborate with free-spirited creatives. Get in touch.